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What you'll get

  • Job Credibility
  • Certification Valid for Life
  • On-demand video*
  • E-Book
  • Self-Paced Learning
  • Certificate of Completion

Exam details

  • Mode of Exam : Online
  • Duration : 1 Hour
  • Multiple Choice Questions are asked
  • No. of Questions are asked : 50
  • Passing Marks : 25 (50%)
  • There is no negative marking

Professional and Business communications are crucial to make a way to success.

This is the course if you want to improve your business communication skill to work professionally and effectively in an organization. In this course, you will learn the secrets of these soft skills and an understanding of workplace culture. You will learn the use of verbal and nonverbal communication at the correct time. Also, you will learn the key points to grab the attention of your audience with a few tactics and understanding all the things with live examples.

You will also learn business writing and its know-how so that you will make better communication in your organization. That will help you to get great exposure before your seniors. Also, your personality will develop a wide range of implementable tips.

What you will learn in this business and professional communications course?

  • Learning best practices of effective and persuasive communication
  • Following professional and optimized writing techniques
  • Getting attention in meeting with positive environments
  • How to communicate in various modes like face-to-face and virtual meetings?

So, if you are a professional who is working in an organization and need to face many people in a single day and also be communicate with many kinds of people. If you face a problem in managing that, then you should enrol in this course to learn and earn better.

Also, this course is advisable for everyone who is willing to work with many companies or a learner who wants to make the latest skill which is essential. So, why are you waiting for, grab the deal now.

Course Content

Total: 29 lectures
  • Introduction
  • Assertion Skills
  • Listening skills
  • Conflict-resolution skills
  • Business Communication
  • Formal Communication
  • Downward Communication
  • Upward Communication
  • Vertical Communication
  • Horizontal Communication
  • Diagonal or Crosswise
  • Informal Communication
  • Oral Communication
  • Face-to-face communication
  • Written communication
  • Non-verbal Communication
  • Tactile Communication
  • Telephone
  • Fax
  • Computer
  • Physical or environmental barriers
  • Language or Semantic barriers
  • Psychological barriers
  • Cross-cultural barriers
  • Importance of listening
  • Nature of listening process
  • Barriers to listening
  • Listening strategies
  • Styles of listening


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