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What you'll get

  • Job Credibility
  • Certification Valid for Life
  • On-demand video*
  • E-Book
  • Self-Paced Learning
  • Certificate of Completion

Exam details

  • Mode of Exam : Online
  • Duration : 1 Hour
  • Multiple Choice Questions are asked
  • No. of Questions are asked : 50
  • Passing Marks : 25 (50%)
  • There is no negative marking

Customer relationship management is also famous as CRM, and it helps businesses to keep their strategies working successfully. Therefore CRM is an essential part of businesses and management. It is an excellent opportunity for freshers to start careers in the corporate world. And to understand the business culture and grow as per the requirement. A CRM professional may start earning from up to 3 lakh per year in India. But it gets higher as much as you gain experience. This customer relation course is designed to give you the foundations of CRM. So that you can take the next step to build your career path. In this CRM course, you will learn many essential things to know and commonly used in the workplace. Some of the significant modules are listed below that you will pioneer.

  • You will understand CRM and its importance.
  • We will push you to learn how to build relationships with customers.
  • You will understand analyzing customer profitability. 
  • You will also learn about the commonly used tools for CRM.
  • There is detailed information about CRM implementation, its related database, and much more.

This course is highly recommended to undergraduates and freshers to get a new skill to add to their CV to increase the chances of getting a well-paid job.


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